Delivery

At VCELINK SHOP, we understand that your projects—whether you’re deploying a data center, integrating a smart home system, or upgrading an office network—operate on a timeline. Just as our toolless keystone jacks and shielded Cat8 cables are engineered for efficiency and reliability, our global shipping framework is designed to get our professional-grade components into your hands predictably and securely, wherever you are.

We serve a global community of Network Engineers, System Integrators, Data Center Managers, and proactive DIYers. Your need for timely, traceable, and cost-effective delivery is a critical part of your project’s success. Below, you’ll find a clear, detailed breakdown of our shipping process, options, and policies—structured with the same clarity we apply to our product organization.

Our Shipping Commitment: Transparent & Reliable

Our process is streamlined for professionals. Once your order is placed, our team in Gainesville, USA, springs into action. We pride ourselves on a swift and accurate 1-2 business day order processing time. This means we verify, pick, pack, and hand off your order to our trusted carrier partners within 48 hours of purchase, ensuring no unnecessary delays at the source.

Choose Your Shipping Method

Select the option that best balances your project’s urgency and budget. Both methods include full tracking from dispatch to delivery.

After Your Order Ships: What to Expect

• Tracking Information: You will receive a confirmation email with your tracking number once your order is dispatched. Use this to monitor your package’s journey in real-time.
• Customs & Import Duties: For international orders, please note that any applicable customs duties, taxes, or fees are the responsibility of the recipient. These are determined by your local authorities and are not included in our shipping charges or product prices.
• Delivery Address Accuracy: Please double-check your shipping address at checkout. We ship to the address provided, and re-routing or reshipping due to an incorrect address may incur additional fees.

Our Satisfaction Promise: Easy Returns

Confidence in every component is key. If any product does not meet your expectations, we offer a straightforward return policy.

• Return Window: You have 15 days from the date you receive your item to initiate a return.
• Condition: Items must be in new, unused, and original packaging with all accessories.
• Process: Contact our support team at [email protected] to request a Return Authorization (RMA) number and instructions. Once received and inspected, we will process your refund to the original payment method.

(Please see our full Returns & Refunds policy for detailed terms and conditions.)

At VCELINK SHOP, we believe reliable connectivity starts long before the cable is terminated. It starts with a dependable promise of delivery. We are committed to being your trusted partner, delivering not just products, but the certainty you need to build and maintain networks without compromise.